OUR EXPERTISE
Care Standards Advisory works with healthcare, disability and aged care providers to strengthen their safety and quality governance systems, and prepare confidently for accreditation.
With over 25 years’ experience in safety and quality systems — including extensive experience assessing services against national standards — we bring a clear understanding of what assessors look for and what providers manage every day.
The focus is practical, with clear gap identification, actionable governance improvements, reduced risk, and building quality that lasts beyond the audit cycle.
STRATEGIC SUPPORT
GAP ANALYSIS &
GOVERNANCE REVIEW
Find out exactly where you stand, before an auditor does. A thorough review of your governance structures and systems against the standards that apply to your service, with clear, actionable findings that tell you what's working, what isn't, and what needs to happen next.
DOCUMENTATION
REVIEW
Review, update, and development of policies, procedures, protocols, and tools that are clear, practical, and aligned with regulatory requirements—written to reflect how your organisation actually works.
ACCREDITATION &
AUDIT READINESS
Targeted, experienced support to close gaps, strengthen your evidence, and prepare your whole team—from management to frontline staff—so you walk into your next assessment against NSQHS, DIAS, NSQPCH, NSQMHCMO, NDIS, or Aged Care Quality Standards with genuine confidence.
ONGOING QUALITY, SAFETY &
PERFORMANCE PARTNERSHIP
For providers who want more than a pre-audit scramble. A continuing engagement that builds governance, safety, and quality into how your organisation actually operates—so your service continuously improves, your risk exposure stays low, and when assessment time comes, you're ready because you've been doing the work all along.
WHY CHOOSE US
Most consultants understand compliance. Few understand it from the inside out — and fewer still have sat on both sides of the clipboard.
Magdalena Terlecka is a Senior Lead Assessor, with over 20 years as a hospital clinical pharmacist — including hands-on involvement in internal auditing and medication safety governance — and seven years assessing hundreds of healthcare, NDIS, and aged care providers as a working auditor. Magda's knowledge is built from real experience, not just theory. Providers who have been through assessments with Magda have specifically requested a return visit, because the process felt fair, thorough, and genuinely useful.
Our approach is collaborative and supportive, and if there is a gap, it will be found — better here than on assessment day.
For providers who are overwhelmed by governance, compliance, or simply want a second set of expert eyes, this is the support that actually prepares you.
CUSTOMISED SOLUTIONS
Experience customised solutions designed to address the unique challenges and requirements of your organisation, ensuring practical and effective safety and quality governance.
CLIENT-FOCUSED PARTNERSHIP
Our client-centric approach ensures that your safety and quality goals are at the forefront of our collaborative partnership, driving continuous improvement and excellence.
EXPERT GUIDANCE AND SUPPORT
We are dedicated to delivering expert guidance and support throughout your safety and quality governance and accreditation or audit journey, ensuring compliance, excellence, and exceptional care.
